Our Privacy Policy

Data Privacy Statement

The company Treasure Media S.L. attaches high importance to the protection of your personal data and shall collect, process and use your personal data exclusively in accordance with the principles described in the following and in compliance with applicable data privacy law.

I   Data Controller
Data controller of the CAVANCE-Website (www.cavance.com), including the CAVANCE-Online shop integrated therein as well as versions thereof adapted to mobile devices (hereinafter referred to as “Website”) is Treasure Media S.L., C. Llorenc Vicens 3,4, 07002 Palma de Mallorca (hereinafter referred to as „Treasure“).

II   Personal Data
Personal data shall mean any information concerning an identified or identifiable individual. Such data includes, for example, your name, your telephone number as well as your postal and email addresses.

III   Data Processing by Treasure
Treasure shall collect, process or use your personal data exclusively in the scope described in the following. You have the following options for making purchases in the Treasure-online shop.

(1) Purchases in Connection with a Customer Account
Purchases in the Treasure online shop can be performed via a customer account registered at Treasure. For the purpose of registration of a customer account, Treasure shall collect and store the customer data provided by you. Customer data shall comprise as a minimum the information requested in the registration form (title, name, forename, email address as well as a password) and any additionally contact information, which you have insert in the registration form voluntarily.
Additionally you may deposit an address for dispatch in your customer account for your future purchases in the online shop as well as a wish list containing products chosen by you.
Treasure shall be entitled to register your purchases and will thereby create a history of your purchases. This shall comprise details of purchased articles (article description, article number, amount, colour, price, currency, ordering number), the kind of transaction (purchase, replacement, return, etc.), the place and the time of the respective order.
According to your purchase history, Treasure shall provide you with an overview of your purchases within your customer account and inform you on the state of delivery of goods currently ordered in the online shop.
You shall have the possibility to delete your customer account at any time. Personal data stored in your customer account shall be deleted, to the extent such data is not needed in connection with the fulfilment of a contractual relationship.

(2) Purchases without a Customer Account
Of course, you may use the online shop also without a Treasure customer account. In this event you have to insert any information required in connection with the handling of the order into the order form “ordering details” included within the Website. To avoid typos and to secure that you have inserted the correct address, the completeness and correctness of your address may be verified by the system.

(3) Purchases using PayPal Express
If you intend to pay for your purchase with PayPal and use “PayPal Express”, by clicking on the link “directly to PayPal” you will reach the website of PayPal S.à r.l, et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg, Luxemburg, where you shall be prompted to confirm your login and contact data stored at PayPal. Data required for the purchasing progress shall be sent to Treasure by PayPal for the purpose of processing your order.

IV  Contact Requests
You may contact Treasure at any time using the contact form supplied at the Website and over the customer hotline. Treasure shall collect, process and use the information provided by you in connection with the respective contact request exclusively for the purpose of processing your particular request.

V  Deployment of Service Provider
For the purpose of processing of your order, the sending of “Newsletters”/commercials mailings or the conduct of competitions, Treasure may deploy carefully chosen external service providers located within the EU/the European Economic Area or Switzerland, who shall process personal data exclusively by order of Treasure and in accordance with the directives of Treasure, in compliance with this data privacy statement, the applicable data privacy laws as well as under any reasonable security measures.

VI  Competitions and other Activities
Should the situation arise, you shall have the possibility to take part in competitions or other activities of Treasure. In the event that personal data of you is required for participation (e.g. your name, email address, postal address, etc.). Treasure shall process such data exclusively for the purpose of realizing the competition or other activity according to the specific terms and conditions of the competition or other activity.

VII  Cookies
Cookies are data packets sent by websites and stored locally on the hard drive of your personal computer, tablet or mobile phone by your browser. Cookies assist to optimize the offers of the Website and the online shop e.g. by storing your personal preferences. This enables us, for example, to store your personal shopping cart, to determine from which country you are visiting us or to recognize you again at a future visit of our Website or online shop. The information being collected shall not allow to identify a particular person and shall not contain any data like your name or credit card information. Furthermore, cookies are being used by third parties, e.g., to show Treasure product suggestions on websites of partners of Treasure, with regard to your personal interests (so called retargeting technology).
You may disable the usage of cookies in your personal preferences in your browser. In this event it might happen that single areas of the Website or the online shop of Treasure may not function properly and as expected.

VIII  Use of Web Analysis Tools
This Website uses Google Analytics, a web analysis service from Google Inc. in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, “Google”). Google uses cookies. The information generated by the cookie about your use of this Website or the online shop (including your IP address) is transmitted to a Google server in the US where it is saved. Google use this information to analyse your use of the Website or online shop, to compile reports for Treasure about your related activities and to provide other services connected with the use of the Website and the internet. Google may also transfer this information to third parties if prescribed by law or if third parties process this data on behalf of Google. Google shall in no event link your IP address with other Google data. You can block cookies with a particular setting on your browser; however, in this case you will not be able to use all functions of this Website or the online shop in full. Please note that Treasure uses Google Analytics with the “_anonymizeIp()” extension so that your IP address is processed only in an abbreviated form to rule out a direct reference to any person.
You can revoke your consent to the collection and use of information by Google at any time with future effect by installing the Google Opt-out Browser Add-on.

IX  Data Security
To protect your payment data, the payment data is encrypted using a 256-bit key and transferred to our servers using the SSL (Secure Sockets Layer) protocol. You can verify that the connection is secure by checking the URL displayed in your browser. If the beginning of the address changes from “http” to “https”, a secure connection has been established. In addition, all payment providers are PCI-DSS (Payment Card Industry Data Security Standard) certified and comply with highest security standards in order to secure your payment data. For more information please visit: www.pcisecuritystandards.org.

X  Right to Obtain, Correct, Block or Delete Information
You shall have a right to obtain information regarding the personal data stored about you free of charge. Furthermore, you shall have the right to correct your personal data or have it blocked or deleted. You may, at any time, revoke any given consent to the collection, processing and use of data with future effect.
Within the scope of statutory provisions, Treasure may produce and analyse anonymised user profiles for the purposes of advertising, market research or optimizing the Website or Online shop. You may revoke your consent to this usage.
Should you have any questions regarding the data protection and the use of your personal data, or if you wish to obtain information regarding the personal data we have stored about you or you would like to exercise your right to have this data corrected, blocked or deleted, please send an email with your request to customerservice@cavance.com. You can also use the contact details supplied in the legal notice to contact us or use the contact form available at the online shop or Website.

Last updated: 13. April 2017